Conversation Questions Related to Knowledge Management

Conversation Questions Related to Knowledge Management

Conversation Questions Related to Knowledge Management

General Understanding

1. What does the term “knowledge management” mean to you?

2. Why do you think knowledge is considered a valuable resource in business?

3. Can you give an example of knowledge management in everyday life?

4. What are the main types of knowledge? Can you explain the difference between explicit and tacit knowledge?

5. How is knowledge different from information?

Workplace Application

6. Have you ever worked in a company that actively managed knowledge?

7. Why is knowledge sharing important in the workplace?

8. What happens when important knowledge is lost in a company?

9. How can a company encourage employees to share their knowledge?

10. What tools can organisations use to store and share knowledge?

Technology & Systems

11. What are some digital tools used in knowledge management?

12. Do you think AI and machine learning will change the way companies manage knowledge?

13. How useful are platforms like SharePoint, Confluence, or Google Workspace in knowledge management?

14. What are the risks of relying too much on digital knowledge systems?

15. Have you ever used a knowledge base at work? Was it helpful?

People & Culture

16. How does company culture affect knowledge sharing?

17. Why might some employees be unwilling to share their knowledge?

18. What can managers do to support a knowledge-sharing culture?

19. How can mentoring or coaching support knowledge management?

20. Do you think knowledge hoarding is a problem in some workplaces?

Conversation Questions Related to Knowledge Management

Benefits & Challenges

21. What are the biggest benefits of good knowledge management?

22. What are the challenges of managing knowledge in large organisations?

23. How can knowledge management improve productivity?

24. Why is it difficult to capture tacit knowledge?

25. Can you think of a time when poor knowledge management caused problems?

Global & Remote Contexts

26. How is knowledge management different in multinational companies?

27. How can teams working in different time zones manage knowledge effectively?

28. What impact does remote work have on knowledge sharing?

29. How can knowledge be transferred between international offices?

30. How important is language in global knowledge sharing?

Personal Knowledge Management

31. How do you manage your own knowledge and learning?

32. Do you take notes during meetings or training? Why or why not?

33. What are your favourite tools for managing information (e.g. Notion, Evernote)?

34. Do you use mind maps or concept maps? Why or why not?

35. How do you organise files and documents for easy access?

Conversation Questions Related to Knowledge Management

Critical Thinking & Ethics

36. Who should have access to company knowledge?

37. Should employees be rewarded for sharing knowledge? Why or why not?

38. What ethical issues might arise in knowledge management?

39. Should companies document everything? Where do you draw the line?

40. How do companies balance openness with confidentiality?

Future & Innovation

41. What will knowledge management look like in 10 years?

42. How can good knowledge management lead to innovation?

43. What role does knowledge play in competitive advantage?

44. How can start-ups manage knowledge with limited resources?

45. Do you think knowledge is more important than money in business today?

Go back to the page with the list of conversation questions

If you really want to learn English but don’t know how to do it and where to start, don’t hesitate to contact us. Book an online English lesson with one of our certified and experienced English teachers and take a test and consultation! Tap the banner to learn more!