Here are some useful phrases to help you when complaining:
I’m afraid I have a complaint about…
I have a complaint to make…
There seems to be a problem / something wrong with…
Look, I’m sorry to bother you, but…
Sorry to bother you, but I wish to complain about…
I would be very grateful if we could find a solution to this problem.
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Thank you for sharing
These words are useful for me to get rid to the top